About Our Prices

As demand for tickets increases our prices are subject to change so book today for the best price.

What's the running time of the panto?

Because rehearsals don't start until November, we can never really know the exact running time until after the first show. However, we generally expect the show to last about two and a half hours, including a 20-minute interval.

Can we come in fancy-dress?

Absolutely! During pantomime there is a brilliant atmosphere and many people (adults and children) turn up in fancy dress, themed either by pantomime or other fairy tales.

Where is the best place to park?

Please visit www.princeshall.com/carparking for up-to-date information on the best places to park.

It's my birthday, how do I get a mention?

Just let the Box Office know the name and age of the person who is celebrating either before you arrive or on the day. Remember, it's not just children that can have a mention, we like to know about any age birthday.

I'm coming with a group, how do we get a mention?

Groups of 10 or more will be asked if they would like a mention in the show, if you would like to be known as something special (or silly) then just let the Box Office know.

Do you offer accessible performances?

Yes!

Our BSL performances will be on Thursday 11th December at 7pm & Friday 2nd January at 1pm. Don't forget for those of you with hearing aids we can offer enhanced hearing headsets all year round. More information on access

Our public relaxed performance will be on Thursday 11th December at 7pm. The performance is adapted in a variety of ways for customers who may benefit from a more relaxed environment which allows you to make noise and come and go from the auditorium if you need to take a break. More information on access

Every year we also team up with local charity PAG (Parents Action Group) to offer a special charity relaxed performance. If you're interested in attending the PAG performance, then tickets are available via the team at PAG.

Can we pre-order our interval drinks and ice creams?

Vouchers for Ice Creams, Programmes and Flashing Wands & Swords can be purchased in advance at a discounted rate and exchanged on the day. Make sure you have your actual vouchers post out or collect them in advance to hand over on the day. Find Out More

Groups of 10 or more can pre book their interval ice creams and drinks and the order will be ready to collect from a point in the foyer. All groups will receive an order form when they book or pay for their tickets.

How do you pick children to go up on the stage?

The Front of House Manager will choose children on the day, but if you know someone that would like to go up on stage then let the Box Office know and they will put their name forward. Just so you know we can't accept two children from the same group / family or children under 5 years old.

Accessible Performances

Relaxed Performances

Thursday 11th December at 7pm

Our relaxed performances are adapted in a variety of ways for customers who may benefit from a more supportive environment. The performances are open to everyone but will be particularly suited to children and adults with learning difficulties, special needs or Autistic Spectrum Condition.

What happens at our Relaxed Performance?

• Lively Laughter: Enjoy a fun, friendly atmosphere where giggles and chatter are welcome!
• Sensory-Friendly Sounds: No loud bangs or pyrotechnics, ensuring a gentle sound experience for everyone.
• Safe Space: The cast won’t throw items or squirt water, keeping the audience dry and happy.
• Warm Lighting: Auditorium lights will be kept low throughout the show, creating a cosy environment.
• Come and Go as You Please: Feel free to step out for a breather whenever you need—no worries at all!
• Engaging Characters: The performances are designed to be engaging yet relaxed, perfect for all ages.
• Friendly Helpers: Our staff are here to assist you and make your experience enjoyable—just ask!
• Joyful Interaction: Engage with the cast during the show in a friendly, informal way—no shy moments here!
• Chill-Out Area: Enjoy a designated space to relax if you need a little time out from the performance.

Every year we also team up with local charity PAG (Parents Action Group) to offer a special charity relaxed performance. If you're interested in attending the PAG performance, then tickets are available via the team at PAG.

BSL Interpreted Performances

Thursday 11th December at 7pm

Friday 2nd January at 1pm

The British Sign Language (BSL) interpreter in these performances will be fully integrated into the action, moving with the actors and being actively involved in the performance. This will enhance the experience for all audience members, ensuring the show remains engaging for everyone.

Visual Story

Download our visual story in advance of your visit to learn what to expect and navigate the theatre with ease.

More Information

More information on access.

If you have any questions then please call the Box Office on 01252 329155 or email princeshallboxoffice@rushmoor.gov.uk who will be happy to help.